BlendJet Phone Numbers and Emails

Toll-Free Number:

  • (844) 588-1555

BlendJet Email:

support@blendjet.com

Contact Information

BlendJet Website:

BlendJet Help Center:

Corporate Office Address:

BlendJet
535 Getty Court, Suite A
Benicia, California 94510
United States

BlendJet Customer Service Reviews

1.7 / 5
Poor
Anthony G Mih
DEAD BATTERY ON MY BLEND JET

They had me do a few tests on the blender and figured out it was a weaak motor. They are sending a new blender. I will be sure to tell everyone how good the product is and there service is even better!

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Herc M
Poor reliability and return policy

Posted 10 seconds ago
Nice Chinese manufactured blender and both worked well for a few months and *** out.
Called for replacement but they only offer 20% for a new one. The main point to be made here is dont expect it to be reliable for any length of time and these two were only used a few times a week at the most. There are several other portable blenders we are looking into although I am sure all of them are manufactured in China.
For me its not the cost its the quality and reliability especially when we are traveling.
The catch name BlenderJet is just a name but inferior complonents. I too opened it up and one of the 2 batteries was leaking and discolored.
Poor customer service policy and poor reliability is biggest complaint. Would be ok with higher priced more reliable model but definitely would not recommend these!

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Jontrell Mor
Blend jet doesn't hold a charge. Doesn't blend when arrows are lined up.

Customer service was very helpful. I explained the problem.

They are replacing my base. It did not take long.

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Guest-4548398
Great customer service
stars-rating stars-rating stars-rating stars-rating stars-rating
4.8

My canister broke. Price to replace was affordable and great customer service.
I would very much recommend

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How Good is BlendJet's Customer Service?

Tej Ups
Tej Ups
Feels Satisfied | Oct 12, 2023

I am glad that I could speak to a live person

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Caydence Bgx
Caydence Bgx
Feels Satisfied | Aug 29, 2023

I will see if they actuality replace my Blendjet.

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Tracy R Gxf
Tracy R Gxf
Feels Disappointed | Jul 18, 2023

I never received the blendjet

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Tracy R Gxf
Tracy R Gxf
Feels Disappointed | Jul 17, 2023

Still haven't received any package yet and I ordered blendjet over ten daysago

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Anna V Kda
Anna V Kda
Feels Disappointed | Apr 11, 2023

Absolutely horrible

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Maria G Czd
Maria G Czd
Feels Satisfied | Mar 31, 2023

Excellent customer service! The first time I got a call back from a guy in India, which was not helpful but the second time I was impressed how efficient they were!

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Summary of BlendJet Customer Service Calls

1.9K TOTAL
CALLS
01:09 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call BlendJet?

Shipping and Delivery Question:

  • “No delivery”
  • “Shipping charged”
  • “My package was delivered but didn't receive it”

Product/ Service Question:

  • “Product not delivered”
  • “Product don't work”
  • “Blender not working im”

Request for Information Question:

  • “Question on blendjet”
  • “Inquire about a part”
  • “Looking for my base”

Payments and Charges Question:

  • “Billing question”
  • “I bought a blendjet at Walmart on 7/19/23 and it will not stay charged, one use and it goes dead . What do I need to do to get this replaced ? I have a receipt from my purchase .”
  • “Will not charge the light does not light when plugged in”

Return/ Replace Question:

  • “Exchange”
  • “I was having a problem ordering my blend jet i need to change my phone number its trying to send me a message on my old number i wanted to updaye my phone number and yall dont hsve thst option to do”
  • “Can't order replacement parts”

Activation/ Cancellation Question:

  • “Cancellation”
  • “Mailing label canceled”
  • “Cancel order”

Refund Question:

  • “Refund”
  • “Need a refund for books that were charged that sho”
  • “Delayed Refund”

Account Question:

  • “Orders keep coming and charging my account”
  • “My granddaughter was looking and pressed pay and it is paying with a closed bank account I need to give to correct card number”
  • “Password reset”

Staff Question:

  • “Customer service”
  • “Yes I was just off the phone with Kara at custumer service and I realize that my order was missing stuff and also missing machine so can she return my call today before the order gets complete and ship out. Thank you.”
  • “Insufficient customer service”

Cards Question:

  • “Trying to purchase 1 blendjet2 with a Master Card Gift Card”
  • “10 days ago my card charged for blend jet ? Where is it already ?”
  • “Wrong credit card”

Website/ Application Question:

  • “The website pricing is different every time I need help”

Other Question:

  • “My order number #3766372 address should be Blk 671 #08-703 Hougang Sve 8, Singapore 530671”
  • “Because I want to order some blendjets”
  • I have purchased two blendjets that were faulty

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