BlendJet Phone Numbers and Emails

Toll-Free Number:

  • (844) 588-1555

BlendJet Email:

support@blendjet.com

Contact Information

BlendJet Website:

BlendJet Help Center:

Corporate Office Address:

BlendJet
535 Getty Court, Suite A
Benicia, California 94510
United States

BlendJet Customer Service Reviews

1.6 / 5
Poor
Jontrell Mor
Blend jet doesn't hold a charge. Doesn't blend when arrows are lined up.

Customer service was very helpful. I explained the problem. They are replacing my base. It did not take long.

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Pissedconsumer4548398
Great customer service
4.8

My canister broke. Price to replace was affordable and great customer service. I would very much recommend

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How Good is BlendJet's Customer Service?

Anna V Kda
Anna V Kda
Feels Disappointed | Apr 11, 2023

Absolutely horrible

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Maria G Czd
Maria G Czd
Feels Satisfied | Mar 31, 2023

Excellent customer service! The first time I got a call back from a guy in India, which was not helpful but the second time I was impressed how efficient they were!

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Deo Zvq
Deo Zvq
Feels Disappointed | Mar 18, 2023

I have yet to hear back from them! No response!

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Dickie Bxy
Dickie Bxy
Feels Disappointed | Mar 16, 2023

this is the second blendjet that has failed after approximately 15 uses. This is the second time a customer representative has failed to return a request for a call back after making the request. I asked for the call back to be anytime after 12:00 "PST" to insure not missing the call. It never came!

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Leiah Fwm
Leiah Fwm
Feels Disappointed | Mar 10, 2023

No communication with customer service

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Kathleen A Jix
Kathleen A Jix
Feels Disappointed | Feb 23, 2023

She was very polite. But, she never sent the email to me that will give me some ways to try and fix it.

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Summary of BlendJet Customer Service Calls

1.7K TOTAL
CALLS
00:43 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call BlendJet?

Shipping and Delivery Question:

  • “I didn't get one of the things I ordered”
  • “Shipping issues”
  • “Order not received”

Product/ Service Question:

  • “The blender Tumbler broke”
  • “Brand new blendjet won't work”
  • “Blender not working”

Request for Information Question:

  • “To track my order”
  • “Question regarding charger cord”
  • “Need to know what type of power cord fits”

Payments and Charges Question:

  • “Will not charge”
  • “Won't charge”
  • “Blend jet doesn't hold a charge. Doesn't blend when arrows are lined up.”

Return/ Replace Question:

  • “Return”
  • “My blade has come completely off! I purchased it at Costco on 1/22/23. Please advise how I can receive a replacement.”
  • “I would like to exchange the product”

Activation/ Cancellation Question:

  • “Cancel order”
  • “Cancel order3051319”
  • “Cancel”

Refund Question:

  • “Refund”
  • “Need a refund for books that were charged that sho”
  • “Delayed Refund”

Staff Question:

  • “Customer service”
  • “Yes I was just off the phone with Kara at custumer service and I realize that my order was missing stuff and also missing machine so can she return my call today before the order gets complete and ship out. Thank you.”
  • “Insufficient customer service”

Account Question:

  • “Orders keep coming and charging my account”
  • “My granddaughter was looking and pressed pay and it is paying with a closed bank account I need to give to correct card number”
  • “Password reset”

Cards Question:

  • “Trying to purchase 1 blendjet2 with a Master Card Gift Card”
  • “10 days ago my card charged for blend jet ? Where is it already ?”
  • “Wrong credit card”

Other Question:

  • “Blendjet 2 not charging”
  • “Advise on best model for granddaughter 16 yrs old”
  • “To enquire about the customs amount added to the order”

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