BlendJet Questions and Answers
When will I get my product.
When will I get my product. I am waiting for my product to be delivered to me and please what is my product about three days ago and I just wanted to know when it will be go out for delivery.
Why does your email address not work?I want to know where my order is but cannot contact you as messages sent to support@***.com keep getting a failed status.
Hi Kathryn, We're so sorry to hear you're having a difficult time connecting with us but we'd be happy to help. A member of our reviews team will be reaching out to you directly via the email address on your order. We'll be looking forward to hearing from you to assist you further and hope you're having a great day. Kind Regards, The BlendJet Team
Does a USB-C charger come with the blendjet 2?I just received the leopard print blend jet 2 in the mai. Is there a USB-C charger that comes with it?
Hi Cassandra, Oh no! We're so sorry to hear your BlendJet didn't arrive with a charging cord but we're super happy to see our wonderful support team was able to assist you and sent out a new one. If there's ever anything else we can help with, just let us know. Hope you have the best day. Kind Regards, The BlendJet Team
Hi my blendjet not working.
It has battery problems, doesn't get charged couldn't work. Some how battery get in contact with water.
That's why it's not working is there facilities to repair. If yes than how much will be tha cost.
Hi Roshan, Hope you're doing well. It's been a while since we heard from you and I just wanted to see if you've had an opportunity to check out our new BlendJet 2s and the wonderful variety of colors and patterns we have. If you reach out to support@blendjet.com we'd love to see if we have any discount codes to assist with the purchase of an entirely new BlendJet 2 of your choice through our site directly. Hope to hear from you soon to assist you further. - Kind Regards, The BlendJet Team
When will the rainbow swirl color blend jet come back out??I WOULD LIKE TO MAKE A PURCHASE BUT THE BLEND JET COLOR THAT I WISH TO PURCHASE I'M NOT SEEING IT ON THE SITE,YET IT IS ON THE COMMERCIAL AD.
Hi Connie! Hope you're having a great day. Have you had an opportunity to check out our new colors and patterns? Let me know if you're needing a small discount code to help with that purchase. - Best Regards, The BlendJet Team
How do I cancel subscription with blendjet?I just chatted with someone and having problem connecting to computer tech. Also need to cancel my subscription now not to get the package smoothies.
I'm a senior citizen and can't afford fees? Please help me?
Hi Joann, Thank you for reaching out, and for that feedback, we'd be more than happy to assist you with canceling your JetPack subscription. Do you have an order number? If easier and more convenient, we're also available directly at support@blendjet.com. I also see you've mentioned your friend needing assistance too, if they're still needing help, we'd love to take a look to see what we can do to help them, as well. Do you know if they've already been assisted? Here to help and hope you're having a great day. Kind Regards, The BlendJet Team
How to cancel blendjet delivery subscription.
Hi, I would like to stop my subscription on monthly delivery as I will order whenever needed as I have enough stock. Thank you Mazin Omer
Hi Mazin, Thank you for reaching out. If you're still needing assistance with canceling or editing your JetPack subscription, we'd be happy to help. What's your order number? Or, if easier, you're welcome to reach out to us directly at support@blendjet.com and we'll be happy to get that canceled for you. We'll be looking forward to hearing from you. Kind Regards, The BlendJet Team
How do l get the arrows to turn to line up properly, so that l can use my blendjet? I unscrewed the top portion from the base and l cannot get the arrows to line up. What am l not doing?
Hello my blendjet is not working. It has battery issues , it doesn't charge up can you tell me what color it is supposed to be when you plug it in?
It worked great for a while but I got frustrated so put it away.
I just pulled out again to see if it will work, and nope.. Please help
Hi Larry, Just stopping by to see how you're loving your new BlendJet. Hope you're having a great day. - Happy Blending! The BlendJet Team