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New Reviewer

Issue to contact

BlendJet - Issue to contact
BlendJet - Issue to contact
I ordered the product in Valentines offer with the bag. The day I received the parcel it was fine however the next day when I tried to make shake it was not working. I thought the battery was down so I charged it again to use but it was not working. So I tried to contact the customer service and mailed as well however I didnt get any response yet. I like to wxchange the product
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1 comment
Response #2316332

Hi Saraswoti, Thank you for reaching out and for sharing. We're so sorry to hear your BlendJet seems to be giving you a difficult time but we're here to help.

A member of our reviews team will be reaching out to you directly via the email provided to assist you further.

We'll be looking forward to hearing from you. - Kind Regards, The BlendJet Team

With Company Response

BlendJet is a paying client of PissedConsumer and utilizes its services to proactively identify and correct customer service issues.

ID
#4426923 Review #4426923 is a subjective opinion of poster.
Preferred solution
Exchange

Wrong shipping address

Caught the order before it went out and is sending to the right address very pleasant customer service rep.
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1 comment
Response #2342489

Hi there, Thank you for stopping by and sharing. We're super happy to hear your address was updated before being shipped.

We just know you're going to love your new BlendJet 2, and if you need help once it arrives, just let us know. We're always here and happy to help.

- Happy Blending! The BlendJet Team

With Company Response

BlendJet is a paying client of PissedConsumer and utilizes its services to proactively identify and correct customer service issues.

ID
#4622414 Review #4622414 is a subjective opinion of poster.
Location
Sherwood Park, Alberta
New Reviewer

Share my honest to goodness review for BlendJet and share the good news!

The shipment of my order may be later than expected, yes, but I perfectly understand how international packages can be subject to delay at times. What I'm so wowed about is how customer-centric both their customer service and processes are! My original order got lost in transit when it gets to the Philippines, they had it replaced when reported. Then, I wrote in again to request a refund for the custom fee FedEx asked me to pay when the replacement was delivered and they didn't think twice about refunding for even more than what I paid FedEx that by the way was successfully credited back to my original form of payment 2 days ago. You guys are exceeding my expectations! Kudos, I'm grateful for the seamless experience! User's recommendation: Don't hesitate to place an order
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ID
#4620245 Review #4620245 is a subjective opinion of poster.
Pros
  • Customer cetric email and phone support
Cons
  • Shipping that can possibly take a while
Preferred solution
Nothing, just want to share an honest reveiw for everyone to use as a reference
New Reviewer

I can’t get in contact with customer service