BlendJet
21
ISSUES RESOLVED
211
Company responses
453
TOTAL REVIEWS
13.3K
CLAIMED LOSSES
10.3K
PAGE VIEWS
BlendJet Net Promoter Score (NPS)
-68
low
NPS
-100
100
- 14% Promoters
- 4% Passives
- 82% Detractors
BlendJet's estimated NPS of -68 considered to be low. 14% of users would likely recommend BlendJet to a friend or colleague.
Customer Satisfaction
BlendJet Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerIssue to contact
I ordered the product in Valentines offer with the bag. The day I received the parcel it was fine however the next day when I tried to make shake it was not working. I thought the battery was down so I charged it again to use but it was not working. So I tried to contact the customer service and mailed as well however I didnt get any response yet. I like to wxchange the product
1 comment
With Company Response
BlendJet is a paying client of PissedConsumer and utilizes its services to proactively identify and correct customer service issues.
ID
Preferred solution
Exchange
Wrong shipping address
Caught the order before it went out and is sending to the right address very pleasant customer service rep.
1 comment
With Company Response
BlendJet is a paying client of PissedConsumer and utilizes its services to proactively identify and correct customer service issues.
ID
Location
Sherwood Park, Alberta
New Reviewer
Share my honest to goodness review for BlendJet and share the good news!
The shipment of my order may be later than expected, yes, but I perfectly understand how international packages can be subject to delay at times. What I'm so wowed about is how customer-centric both their customer service and processes are! My original order got lost in transit when it gets to the Philippines, they had it replaced when reported. Then, I wrote in again to request a refund for the custom fee FedEx asked me to pay when the replacement was delivered and they didn't think twice about refunding for even more than what I paid FedEx that by the way was successfully credited back to my original form of payment 2 days ago. You guys are exceeding my expectations! Kudos, I'm grateful for the seamless experience! User's recommendation: Don't hesitate to place an order
ID
Pros
- Customer cetric email and phone support
Cons
- Shipping that can possibly take a while
Preferred solution
Nothing, just want to share an honest reveiw for everyone to use as a reference
New Reviewer
Hi Saraswoti, Thank you for reaching out and for sharing. We're so sorry to hear your BlendJet seems to be giving you a difficult time but we're here to help.
A member of our reviews team will be reaching out to you directly via the email provided to assist you further.
We'll be looking forward to hearing from you. - Kind Regards, The BlendJet Team