Company responded
Ron P Iug

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

 Verified Buyer |

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer
#4920280 
Report Review

Superb customer service

4.9
BlendJet - Superb customer service
BlendJet - Superb customer service
New BlendJet came in with something loose and rattling around the base unit. I didnt want to use it in case of failure of fire. Called BlendJet and they replaced my product immediately. Outstanding support and customer satisfaction.
View full review
Pros:
  • Great product great customer support
Cons:
  • Non to report

Preferred solution: New unit

User's recommendation: High

Comment
Helpful
1 comment
Response #2373015

Hi Ron, Thank you so much for sharing your experience! We're happy to hear that we were able to help.

Let us know if you need anything else at all, moving forward. Kind Regards, The BlendJet Team

Reply
0 0
Company responded
Anonymous
map-marker Fort Lauderdale, Florida
#5034236 
Report Review

Blendjet2 is a toy that doesn't work.

1.0
It arrived yesterday with a Crack at the bottom. I've tried to use this today. Stops in the middle. Waste of money.
View full review

User's recommendation: NO NO NO!!! DON'T BUY IT

Comment
Helpful
1 comment
Response #2382756

Hi there, Oh no! We're so sorry to hear your BlendJet's damaged but we're here to help.

If you reach out to support@blendjet.com and reference this review, a member of our reviews team will be more than happy to reach out to you directly to see how we can help get you back up and blending again. If easier, what's a good email address so we can reach out to you directly?

Hope to hear from you soon to assist you further. Kind Regards, The BlendJet Team

Reply
0 0
Company responded
Anonymous
map-marker Georgetown, Ohio
#5019455 
Report Review

Blendjet doesn't work won't charge

5.0
Blendjet doesn't work won't charge
Blendjet doesn't work won't charge
The blendjet stopped charging. Otherwise I actually love the Blendjet. Going to buy some for gifts for some family members.
View full review
Comment
Helpful
1 comment
Response #2382037

Hi there, Oh no! We're so sorry to see your BlendJet no longer appears to be charging.

What's the best email address to reach you at? If easier, you're welcome to reach out to support@blendjet.com directly, and if you mention this review, a member of our reviews team will be more than happy to reach out to you directly to assist you further.

Hope to hear from you soon and hope you're having a great day. Kind Regards, The BlendJet Team

Reply
0 0
Company responded
Karrisa Sdg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer | map-marker New York, New York
#4957591 
Report Review

I have my son a blend jet 2 for Father's Day. It is not charging

My sons blend jet 2 is not charging. I gave it to him as a gift, in June, for Fathers Day. I was advised to have him calll you directly as he has the blend jet in his possession. He will try to call tomorrow.
View full review
Comment
Helpful
1 comment
Response #2376270

Hi there, Thank you for sharing. We're so sorry to hear your son's BlendJet seems to be giving him a difficult time but we're here to help.

A member of our reviews team will be reaching out to the email address provided to see what we can do to help get your son back up and blending again.

We'll be looking forward to speaking with you soon. Kind Regards, The BlendJet Team

Reply
0 0
Company responded
Elena P Soq
#4950540 
Report Review

Order is being sent to wrong address

Order is on transit now but is being sent to wrong address!! I bought a blendjet as a gift, clearly wrote my granddaughters address but when I received the track number is going to my address. Please tell me how to redirect this order!
View full review

Preferred solution: Deliver product or service ordered

User's recommendation: My recommendation to mailing department: read order more carefully

Comment
Helpful
1 comment
Response #2376025

Hi Elena, Thank you for stopping by and for sharing. We're so sorry to hear your package has the incorrect address but we're here to help.

Looks like the package has been successfully delivered, so a member of our reviews team will reach out to see if FedEx was able to assist with the reroute of your package.

We'll be looking forward to hearing from you to assist you further. Kind Regards, The BlendJet Team

Reply
0 0
Company responded
David M Txx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer
#4852646 
Report Review

Inoperative unit

4.5