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Product missing

3.7
BlendJet - Product missing
BlendJet - Product missing
BlendJet - Product missing
BlendJet - Product missing
BlendJet - Product missing
BlendJet - Product missing
Hello Blend Jet I received product today am very disappointed because inside the product am received empty box only, so kindly please check and resolve it quickly Today am not getting any delivery notifications msg, call, email. Suddenly delivery person came and delivery the product. Am received Blend jet box sealed open and the packing also not good. I need immediately solution. Kindly solve the problem soon.

User's recommendation: Good product (need CASH ON DELIVERY).

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Response #2292252

Hi Ronaldo, Oh no! I'm SO sorry to see your order arrived incomplete.

If you're still needing assistance, please reach out to support@blendjet.com, we'd love to help you.

We'll be looking forward to hearing from you. Kind Regards, The BlendJet Team

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BlendJet is a paying client of Pissed Consumer and utilizes its services to proactively identify and correct customer service issues.
ID
#4119384 Review #4119384 is a subjective opinion of poster.
Location
Chennai, Tamil Nadu
Preferred solution
Deliver product or service ordered

Bait and Switch

1.0
Ordered a white Blendjet, was sent a white marble. Website also said FREE RECIPE WORKS BE INCLUDED . by checking the box.BUT upon checkout it DISAPPEARS Instructed to call Customer Service and the will return to call 2 - 3 days. I guess they must have a lot to complaints

User's recommendation: Buyer Beware.

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Response #2321085

Hi there, Oh no! I'm so sorry to hear you received the incorrect color BlendJet but we'd be happy to help.

If you reach out to support@blendjet.com and reference this review, a member of our reviews team will be more than happy to reach out to you directly. Or, if easier, what's a good email to use to reach out to you?

Looking forward to hearing from you to assist you further. - Kind Regards, The BlendJet Team

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BlendJet is a paying client of Pissed Consumer and utilizes its services to proactively identify and correct customer service issues.
ID
#4465772 Review #4465772 is a subjective opinion of poster.
Location
Haverhill, Massachusetts
New Reviewer

Trying desperately to get answers for a machine that doesn’t work

2.7
Cant talk to a person then was on their email and wanted to connect me with someone and on PayPal it was $47.00. At this point not happy with machine or customer service. Second time this happened. Should be better customer service and a better machine never worked correctly since day one.

User's recommendation: great unit if it would just work.

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Response #2321065

Hi Karen, Oh no! We're so sorry to hear your new BlendJet 2 seems to be giving you a difficult time but we'd love to have a member of our reviews team reach out to see if there's a chance you're just in lock mode.

We'll be looking forward to hearing back to assist you further. - Kind Regard, The BlendJet Team

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BlendJet is a paying client of Pissed Consumer and utilizes its services to proactively identify and correct customer service issues.
ID
#4464131 Review #4464131 is a subjective opinion of poster.
Pros
  • Great concepts
Cons
  • Does not work
Loss
$35
Preferred solution
A replacement
New Reviewer

Can't get it to run

4.0
Unit is fully charged and white light comes on and then blinks pink. Arrows are fully aligned but wont start. Very disappointed in these units. Had to call once before with same issue. Had a houseful full of people and was so excited to use it after cruise again and of course couldnt get it to work. Went on web to get help and nothing. This happens every time I use it. Not happy Karen Weir 716-400-****

User's recommendation: Think twice before purchase. Great concept if it would only work.

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Response #2321086

Hi Karen, Thank you for stopping by. So sorry to hear your BlendJet seems to be giving you a difficult time.

Looks like a member of our reviews team has reached out to see what we can do to help get you up and blending.

Hope to hear from you soon to assist you further. - Kind Regards, The BlendJet Team

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BlendJet is a paying client of Pissed Consumer and utilizes its services to proactively identify and correct customer service issues.
ID
#4463846 Review #4463846 is a subjective opinion of poster.
Location
Pompano Beach, Florida

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Verified Reviewer New Reviewer

Wrong color

Very, very shifty, but ordered a plain white Blendjet and was sent a white marble. In addition with the order (in their listing) every order was to receive a FREE RECIPE BOOKLET. Checked the box for the booklet but as soon as you checkout it DISAPPEARS. Kinda dah leaves a bad taste

User's recommendation: Find another product that has higher standards and send their customers what you advertised and don’t bait and switch!

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Response #2321087

Hi there, We're so sorry to hear there was a mix-up with your order but we're here to help. A member of our reviews team will be reaching out to you directly via the email provided to assist you further.

We'll be looking forward to hearing from you to assist you further. - Kind Regards, The BlendJet Team

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BlendJet is a paying client of Pissed Consumer and utilizes its services to proactively identify and correct customer service issues.
ID
#4463750 Review #4463750 is a subjective opinion of poster.
Location
Haverhill, Massachusetts

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No review at this time

My granddaughter was looking and pressed pay and it is paying with a closed bank account I need to give to correct card number
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Response #2321091

Hi Typhanie, Though I'm sorry to hear the incorrect payment method was used, I'm super happy to see our wonderful support team was able to assist with a cancellation and refund for you. If you ever need anything else, just let us know.

Always happy to help. - Kind Regards, The BlendJet Team

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BlendJet is a paying client of Pissed Consumer and utilizes its services to proactively identify and correct customer service issues.
ID
#4462953 Review #4462953 is a subjective opinion of poster.
Preferred solution
I need to give a proper card number

Blendjet’s advertising on Facebook was misleading. It said there is a new and improved Blendjet and it was not true because it’s the same as the one I have had for 2 years.

2.1
Blendjet’s advertising on Facebook was misleading. It said there is a new and improved Blendjet and it was not true because it’s the same as the one I have had for 2 years.
Unable to speak to a live person. Blendjet should pay postage for the return. That misrepresented the product

User's recommendation: Don’t believe everything they tell you.

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Response #2321094

Hi there, Thank you for reaching back out and for that wonderful feedback. Yes, that's correct, and you'll be refunded the remaining amount per our return policy once the warehouse processes your return.

If easier, we'd be happy to email you a return label rather than have to wait for the return label in the mail.

Please do keep us posted and we'll be happy to help. - Kind Regards, The BlendJet Team

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BlendJet is a paying client of Pissed Consumer and utilizes its services to proactively identify and correct customer service issues.
ID
#4462011 Review #4462011 is a subjective opinion of poster.
Location
Scottsdale, Arizona
New Reviewer

Broke after 3 months